1 Accessories And Jewelry , Gothic, Punk, Rock | FamilySkiners | on IAMA
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FamilySkiners

We just madly in love with our job)) Our Life - is work. Our love - is work. All our life - creativity.



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• Order processing time 1-3 days
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• Customs fees vary widely depending on the country and are the sole responsibility of the buyer.
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** Returns and exchanges: **
• As all our items are handmade and exclusive, we ask you to
understand. Each FamilySkiners product - is a personal order. Once you have made a purchase, We proceed to execution of your order.
• We is confident about the quality of their products !
We reassure you that our clients are always satisfied.
• In case of any doubts, read our Feedback page, please.
Feel free to ask any questions, please.

Sometimes we make exceptions, but in very rare cases (does not apply to leather products, just only jewelry)
In this case, please contact us. If we agreed, can be mailed back during 3 days after receipt
Return shipment should be paid by the buyer..
Once we receive the item back by mail, we will issue you a refund and will contact you.
• We do offer refunds, but only concerning items that are visibly unworn and undamaged.
For a full refund, there should be no visible wear and all the original components should be included.
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** Lost Packages: **
• If your order does not arrive within 17 days of shipment please contact us.
• If you have not received your parcel, please write us. We will solve this problem.
Package is considered as lost if it doesn't come within 1,5 month from the posting date and the tracking info approves that.
• We will fill in the claim about the lost on our own, after the official response from the postal service. If it is confirmed that the parcel was not delivered, we will refund your money.
While the claim is being proceeded, we would resend the same item to you or will refund the full amount of order - you could choose the best option for you.
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• Please be patient for your item and understand that when you bid on this item you agree to waiting this time frame.
Please feel free to send any questions about the item.
Before you bid, if the question is about shipping or the item itself.

We kindly ask you to leave your comments on our Feedback
page after you get your order, if it is not inconvenient
for you.
Feel free to ask any questions, please.

With respect, FamilySkiners.

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• Order processing time 1-3 days
_____________
• Customs fees vary widely depending on the country and are the sole responsibility of the buyer.
_____________
** Please remember !
If you choose standard delivery. This service does not imply a delivery to your home. You will need to pick up a parcel from the post office. If you wish to courier delivery (delivery in you house).
• Standard shipping. All packages are sent via international registered airmail from Moscow, Russia.
Tracking number, delivery confirmation . If your order does not arrive within 30 days of shipment please contact us.
• We would also like to remind you that we live in Russia Delivery of your item will take from 2 to 6 weeks, it depends on your location.
And from your post office. From Russia to your post office the parcel arrives within 2 weeks. The remainder of the term of delivery depends on the local (your) post service. In rare cases Shipping is up to 7 weeks.
• The standard term of delivery to Australia from 2 to 8 weeks.
Please be patient for your item and understand that when you bid on this item you agree to waiting this time frame.
Please feel free to send any questions about the item.
Before you bid, if the question is about shipping or the item itself.

• Rules for Express shipping:
If you chose Express shipping, please read rules:
Express delivery 7-17 working days
• We ask write your MOBILE NUMBER (for the courier).
Otherwise we can not send you the parcel service Express delivery
If you don't write your phone number we will be forced to refuse Express delivery. In this case, your package will be sent Standard delivery
• We ask you to consider the receipt of the package consciously.
Please be at the address of the receipt at the arrival time of the courier
Otherwise the package will be returned to the sender in 5 days
• In this case, the money for shipping will NOT BE RETURNED !
If you do not receive the parcel and if it will be returned to us.
We will be subtract the cost of delivery of the amount of compensation
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** Lost Packages: **
• If your order does not arrive within 17 days of shipment please contact us.
• If you have not received your parcel, please write us. We will solve this problem.
Package is considered as lost if it doesn't come within 1,5 month from the posting date and the tracking info approves that.
• We will fill in the claim about the lost on our own, after the official response from the postal service. If it is confirmed that the parcel was not delivered, we will refund your money.
While the claim is being proceeded, we would resend the same item to you or will refund the full amount of order - you could choose the best option for you.
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All your purchases are carefully packed before sending.
Do not worry, please, all parcels find their addressees.
Each parcel has its own identification number, so you can
follow its movement checking at the website of ‘Russian Post’.
We will provide you with the link to it.

• Please be patient for your item and understand that when you bid on this item you agree to waiting this time frame.
Please feel free to send any questions about the item.
Before you bid, if the question is about shipping or the item itself.

We kindly ask you to leave your comments on our Feedback
page after you get your order, if it is not inconvenient
for you.
Feel free to ask any questions, please.

With respect, FamilySkiners.

Read more