Please check my measurements and descriptions carefully. If you have doubt about size, feel free to ask me more info. We can avoid unhappy purchase. I'm happy if you're happy! ✘ CONDITIONS OF RETURN • Contact me within: 5 days of delivery. • Ship returns back to me within: 14 days of delivery. • Request a cancellation within: 1 day of purchase • The shipping costs for return are at your expense and will not be refunded. ✘ CORRECT FILL Customs Declaration Form (CN22) All returned items must be marked as "returned item" for custom purposes. Failure to do so will result in the client being responsible of any custom taxes on the returned product and the cost of tax will be subtracted from refund. ✘ RETURNS • Re-send with tracking number. • Refund will be given when I have received the returned items. • The items will have a quality control. • I will refund the cost of the item, excluding shipping. ✘ NO RETURN/REFUND for: • unclaimed packs or wrong/incomplete address. • package without tracking number. • items returned damaged, defective or used. • custom orders or items on sale
✘ The buyer is responsible for the cost of returning the goods.
PROCESSING TIMES My creations are made to order. Orders are made and shipped within 7 business days from payment. ESTIMATED DELIVERY TIME Remember that I ship from Italy. • ITALY: 2/3 business day • EUROPE: 5/7 business days • USA/OTHER COUNTRIES: 15/20 business days Actual time frames may vary for customs check, holidays or bad weather conditions. I am not responsible for postal delays. SHIPPING METHOD • All orders will be shipped with registered mail and pick up of consignments requires a signature. I will send a notification once your purchase has been shipped, including your tracking number. • If you are not available when the package is delivered, courier will leave a notice so that you can arrange redelivery or ask you to pick up your item in your local PO. Unclaimed items will pending withdrawal some 15 days. Spent this time it will be returned to sender. No refund are provided for unclaimed packs or wrong address.
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